• How Billing Works

  • We have many payment options.

    Just like we have multiple options for care within the Centura Network, we also provide many different ways to pay medical bills, easily and conveniently.

    We are happy to provide convenient online bill payment for services at Centura Health locations.

    If you are having a scheduled procedure we will make every effort to update your records and get your insurance information before you arrive. While your insurance may indeed cover some or most of your procedure, you will be asked to pay your co-pay, deductible or co-insurance at the time of your appointment. If your insurance does not cover services provided by Centura Health, your financial responsibility may be significantly higher and will be due at the time of service.

    If you don’t have the exact amount due at the time, we will require a deposit. The amount of the deposit varies by the type of service you receive.

    Financial assistance is here for you

    At Centura Health, we believe everyone deserves emergency care, urgent care and sudden necessary services, even if they are unable to pay. The Centura Health Financial Assistance Program provides charity care to those with incomes less than 250 percent of the current year’s federal poverty level. We are committed to offering reasonable payment plan options to patients.

    Making a way out for uninsured patients

    Centura Health compassionately serves uninsured patients with an understanding of the financial burdens they may face. That’s why we stand wholeheartedly by a policy to provide discounted rates to our patients and our families in regards to all health systems bills. We also advocate for meaningful changes in legislation to help the uninsured gain access to affordable, quality medical care. Learn more about our commitment to charity care.

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